BEFORE YOU READ THESE TERMS AND CONDITIONS PLEASE MAKE SURE YOU ARE 18 YEARS OF AGE OR OLDER
By using this website:
AMENDMENT OF TERMS
We reserve the right to change or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes.
We will endeavour to highlight any significant or substantive changes to you where possible. By using our website you will agree and accept these terms govern your and www.followvape.com.au’s rights and obligations to each other.
LIMITATION OF LIABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.
It shall be your own responsibility to make sure that any products, services or information available through this website meet your specific, personal requirements.
If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.followvape.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Your products will be delivered by Australia Post or Fast way.If you really in a hurry, express will be a good choice to be considered. Delivery may take between 2 and 14 days, depending on the delivery option. If any goods are damaged, please contact us as soon as possible. The problem should be resolved with Australia Post or the courier company directly but we will try our best to help you with the issues.
RETURNS AND REFUNDS
www.followvape.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full.
Note: If you are returning a kit or a tank, make sure your tank is empty and clean. We won't touch the item and send it back to you directly if it has e-juice in the tank or all over inside of the item's box for Health and Hygiene concerns.
To the fullest extent permitted by law, www.followvape.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. www.followvape.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of www.followvape.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
If you wanna change your details, please inform us as soon as possible.All information we receive from our customers is protected by our secure servers. This website's secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customers data collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.followvape.com.au. Concerning your use and access to www.followvape.com.au’s website and your use and access to the documents and information on it, no other term is to be included in this agreement except where it is required to be included by any legislation.